As retailers continue to face the harsh realities of the COVID-19 pandemic, reports of a surge in shoplifting has been a major concern. With stores being forced to close their doors to the public, security measures have become increasingly important. But is the fear of a shoplifting surge running away from the facts?
Despite the uncertainties surrounding the global economic crisis, retail stores have had to make changes to their operations in order to protect their merchandise from theft. With this in mind, it is important to note that not all shoplifting cases are increasing.
A recent survey of retailers in the US found that shoplifting cases have dropped significantly since the start of the COVID-19 lockdowns. This is thanks to the fact that stores are now able to monitor their premises much more closely and are able to identify suspicious activity more quickly.
In addition, the survey revealed that stores are now able to use preventative measures such as artificial intelligence (AI) systems, online monitoring tools, and facial recognition to deter shoplifters. With these technological advances, store owners can identify potential shoplifters before they even enter the store.
Despite the drop in shoplifting cases, retailers should still be vigilant in protecting their merchandise and employees. To help combat shoplifting, retailers should continue to use security measures such as CCTV, door alarms, security guards, and modern security systems.
Moreover, retailers should ensure that employees are well-trained in apprehending potential shoplifters. This will ensure that any incident can be dealt with calmly and professionally, with minimal risk of harm to either party.
Ultimately, it is important to remember that the fears of a shoplifting surge, during the current global health crisis, may not always be grounded in reality. By implementing stronger security measures and staying vigilant, retailers can ensure that their merchandise is kept safe from theft.